Privacy policy

Shipping Policy

We currently ship across Egypt.

* Orders are processed within 1–3 business days.
* Delivery typically takes 2–5 business days, depending on your location.
* Once your order has been dispatched, you’ll receive a confirmation with your tracking details.
* Shipping fees are calculated at checkout.

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Returns & Exchanges

We want you to love your Kurve pieces.

* Size exchanges are free.
* Returns are accepted within 7 days of receiving your order.
* Items must be unworn, unwashed, and returned in their original condition with all tags attached.
* Products that have been worn, washed, or damaged are not eligible for return or exchange.

For exchanges or returns, DM us on @kurve.active.

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Refund Policy

Once your returned item has been received and inspected, we’ll notify you of the outcome.

If your return is approved, your refund will be processed using your original payment method. Processing times may vary depending on your payment provider.

Shipping fees are non-refundable unless you received a damaged or incorrect item.

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Order Changes & Cancellations

Orders can only be modified or cancelled before they have been dispatched.

Once an order has been shipped, it can no longer be cancelled.

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Product Care

To keep your Kurve pieces performing their best:

* Machine wash cold.
* Wash with similar colors.
* Do not bleach.
* Do not tumble dry.
* Air dry when possible.
* Do not iron directly on logos or prints.

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